FAQ

Return Policy Info

Return Policy Info
Thanks for your interest in Kairon Guitar Store, we take pride in our gear and stand behind the quality of all the products we carry. We offer a 100% satisfaction guarantee so if you really feel that the item doesn´t match the description or pictures, or there's any malfunction, we'll be glad to assist providing a replacement or refunding the payment.
We strive to provide a solution to any issue that may occur.
30 days full refund period with shipping covered by us.
All our products are covered by the Manufacturer limited warranty.
If you have any questions or need to return/exchange a product, please, click here

International Return Policy Info

If you are outside the Continental United States, you have a 30-day window to return the product if you are not satisfied with it. Return expenses will be at your own cost. We will process a refund for the product (excluding shipping costs).

In the event that you receive a defective product, we will take care of resolving the issue at no extra cost.