Yes, we offer free shipping on all orders within the continental U.S. It does not apply to Alaska, Hawaii, U.S. territories or international orders.

Orders ship within 1–2 business days. Delivery usually takes 3–7 business days depending on your location.

We currently ship within the United States. Free shipping applies to the continental U.S. For questions about orders outside the U.S., call or text us at (661) 383-7195.

Every guitar is inspected and adjusted by our team before it ships, following our 5-point inspection: receiving and handling, cosmetic and structural check, functionality check, playability and sound test, and finishing touches. Each guitar ships with a Setup Flyer detailing the work done. Free setup, a $60 value, at no charge. A custom setup (new strings, special action, pickup installation) is an additional paid service.

Every instrument is covered against manufacturing defects for as long as you own it.

Yes. See our Return Policies for full details on eligibility and timeframes.

Absolutely. Visit our showroom at 26370 Diamond Pl, Unit 505, Santa Clarita, CA 91350.

Monday to Friday, 10 AM – 4 PM, no appointment needed. Saturdays are by appointment only (10 AM – 4 PM): book with the "Book a showroom visit" button on any product page, or call or text us at (661) 383-7195.